Rated 4.7/5 Stars.
If you have any questions or comments, you can always reach us by email at info@alteress.com. We will try to address your inquiry as quickly as possible.
We place great importance on the satisfaction of our customers. If you are not satisfied with an item, we offer a return period of 14 days. Simply contact us by email and we will initiate the return process for you.
Once your order is placed, we need 1-2 business days to process it. Your order will then be shipped and should arrive within 5-6 business days. Once your order has been shipped, you will receive a shipping confirmation with a link to track the delivery status of your order.
You can change or cancel your order as long as it has not yet been shipped. Please contact us immediately by email at info@berwear.com if you want to change or cancel your order. Our customer service is available 24 hours a day and will try to process your request as quickly as possible.